privacy policy

Application Privacy Policy

I/we acknowledge that the information herein contained and/or obtained pursuant hereto (the Information) will be used for the purposes of:

In terms of the Privacy Act 1993, the Borrower(s) and Guarantor: (1) Acknowledge that the personal information included in this application (including supporting documents) is provided to The myGenie Limited (“myGenie”) or any other finance company for the purposes outlined below. (2) Authorise myGenie or any other finance company to collect personal information from credit reference agencies and make further enquiries for the purposes set out below. (3) Authorise any credit reference agency or third party to disclose to myGenie or any other finance company any personal information that such agencies or third parties hold. Authorise Veda or the Ministry of Justice to disclose to the broker or finance company any information they hold relating to any overdue fines that may be outstanding against you. myGenie or any other finance company may collect, hold and disclose personal information for the following purposes: (1) To process this loan application and determine whether you are a suitable applicant for the loan. (2) To administer and enforce any loan made by myGenie or any other finance company to you and to enforce any securities you grant to myGenie or any other finance company. (3) Any other lawful purpose connected with myGenie’s or any other finance companies business and activities for which collection, holding or disclosure of personal information is reasonably necessary. (4) Where we are required by law to disclose information.

I/we agree that is this application is accepted by The myGenie Limited, then I/we will be bound by the Terms and Conditions contained in the Loan Contract. I/we have read and understood the particulars which have been completed in this application form and the Terms and Conditions and declare that they are true and complete and have been made to The myGenie Limited to enable The myGenie Limited to determine whether or not to provide finance. Any sales voucher signed by me/us shall have no effect unless and until The myGenie Limited has approved this application and the facility has come into existence. This offer may be accepted by The myGenie Limited communicating such acceptance to me/us either verbally or in writing and either directly or through an agent. Where there are two applicants, it shall be sufficient acceptance of this offer if The myGenie Limited communicates it acceptance to either of us.

Website Privacy Policy

This privacy policy sets out how The myGenie Limited uses and protects any information that you provide us when you use this website.

The myGenie Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wherever it possible and practical to do so, we collect personal information directly from the person concerned. There may be occasions, however, where we need to collect personal information we require for a particular purpose from a third party. We collect this information in order to undertake and complete the many transactions we have with our customers, suppliers, and other parties with whom we do business, to administer the many products we provide and to maintain the business relationships we have that enable us to carry on our business. Personal information collected may also be used for keeping our customers informed of the many products and services we have, which may include using it for direct marketing.

The myGenie Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Your name, email address, contact and company information
  • Financial details pertaining to a loan application
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or special offers
  • Credit History
  • Identification
  • Bank Statements
  • Financial Information

Governed by the Privacy Act 1993 (New Zealand) we advise that The myGenie Limited website and Max Loans forms and applications contain features which collect personal information about you (“Information”) to enable The myGenie Limited to offer you its products and services, process your application, carry out credit checks, and verify your identity.

This Information is being collected and held at The myGenie Limited Office: 6 Findlay Street, Ellerslie, Auckland 1051.

The intended recipients of the Information are The myGenie Limited, authorised external lenders, all staff and credit reference agencies engaged by The myGenie Limited. The myGenie Limited will always try to ensure that those companies will treat the Information with the same care as that provided by The myGenie Limited and by law these companies must comply with the Privacy Act 1993.

Failure to provide all required information, or the supply of incorrect Information, may result in your application being declined or services being withdrawn.

You have rights of access to, and correction of, your Information and you may contact us at the above address, telephone or email to seek to access or correct that Information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and statistics.
  • In the case of a loan application we’ll collect detailed information required by financial lenders.
  • We will pass on the information to authorised external lenders
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.
  • We will contact credit reporting agencies and they will input your information in to their systems with your updated details, other agencies will be able to access the updated information.
  • We may contact your employer or accountant to confirm your income details.

In order to satisfy our legal obligations, we may need to retain that information even after a transaction has come to an end (subject to our obligations under the Privacy Act).


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A “cookie” is a small data text file that is placed in your browser and allows Max Loans to recognize you each time you visit this site. Cookies themselves do not contain any personal information, and Max Loans does not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

A cookie file asks permission to be placed on the device you are using. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Information collected may be used by third party vendors, including Google, to show you related ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Remarketing Dynamic Ads use the Teracent cookie and users may opt out of the Teracent cookie by visiting the Teracent opt-out page.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you (under the Data Protection Act 1998). A small fee may be payable. If you would like a copy of the information held on you please write to us anytime.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

When you submit feedback or questions via e-mail, it is very important that you do not disclose any details that could be used by others to gain access to your account. This includes private details such as your username, password or card number.

If you receive an e-mail from us, you should only re-transmit, distribute or commercialise the material or information in the e-mail if you are authorised to do so (under the Privacy Act or otherwise).

Your choices and opting out

The myGenie Limited will contact you only if you elect to be contacted.

If you choose to receive email messages, The myGenie Limited may periodically send you email messages describing updates, new features or promotional offers related to this web site. You can choose to stop receiving these emails at any time. Simply follow the instructions included in your email or send a reply stating your request, and we will make the requested changes.

If you do not explicitly choose to receive informational emails, the only email messages you will receive from The myGenie Limited will be in response to inquiries that you send us.

Keeping your information secure

The security of your personal information is very important to us, and we are committed to protecting the information that we collect. We have security measures in place at our facilities to protect against the loss, misuse or alteration of information that The myGenie Limited has collected from you at our web site. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, The myGenie Limited cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

Personal information that is sent via our website uses high security levels to protect it. You can check the security level of a web page by clicking on your internet browser’s padlock or key icon.

Acceptance of policy

By visiting The myGenie Limited website, you are accepting the terms and conditions of this Privacy Policy, and we have the right to use your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. Your continued use of The myGenie Limited website after we either personally notify you or generally post such changes on The myGenie Limited website will constitute your acceptance of those changes.

This Privacy Policy applies only with respect to the information that we collect on The myGenie Limited website and not to any information that we collect through other methods or sources.

Contacting Us

If you have any questions or comments about The myGenie Limited’s website Privacy Policy and/or the way it affects you, please feel free to contact us.